Limited English Proficiency (LEP)

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While most individuals in the United States read, write, speak and understand English, there are many individuals whose primary language is not English. Individuals who do not speak English as their primary language and who have a limited ability to read, write, speak or understand English are considered by federal law to be Limited English Proficient, or “LEP.”

This language barrier may prevent individuals from accessing services and benefits and they may be entitled to language assistance with respect to a particular type or service, benefit, or encounter.

MAPA conducted a four-factor analysis recommended by the U.S. Department of Transportation to determine the level and extent of language assistance measures. The Limited English Proficiency analysis is shown in chapter five of the 2015-2018 Title VI and ADA Plan and Procedure.